Complaints received by the System or University from the public concerning the System or University and records pertaining to the resolution of the complaint.
Record Series Item Number:
Retention Policy Number:
1.1 - Administrative Records-General
AC + 2
AC = Final disposition of the complaint. CAUTION: If a complaint becomes the subject of litigation, it must be included in and is subject to the minimum retention period of item number 1.1.048 (Litigation Files).