Complaint Records

Complaints received by the System or University from the public concerning the System or University and records pertaining to the resolution of the complaint.

Identification

Record Series Item Number: 
1.1.006
Retention Policy Number: 
53
Series: 
1.1 - Administrative Records-General

Retention Period

Total Retention: 
AC + 2

Characteristics

Final Repository: 
LOCAL UNIT
Remarks: 
AC = Final disposition of the complaint. CAUTION: If a complaint becomes the subject of litigation, it must be included in and is subject to the minimum retention period of item number 1.1.048 (Litigation Files).